Policies

Your experience at KK's Massage is our top priority. We make all efforts to conduct our business in the finest, friendliest, cleanest, and most healing environment possible. We give the same consideration and service to all of our guests alike because “you,” our guest, are the most important person while you’re in our hands!

 

If you have any more questions or concerns, please visit our "FAQ" Frequent Asked Questions Page.

 

Payment Policy
Cash is always preferred, but all major credit cards are accepted. 

 

Gratuities
Gratuities are always up to our guests' discretion.  



Check-In Information
To enjoy your experience to the fullest, we recommend you arrive at least 15 minutes prior to your schedule appointment time to ensure full benefit of time allowed for your service. We invite you to relax in our lounge area prior to your exclusive spa treatment.

 

Shoes

Please remove your shoes in the first waiting area and have a seat and our therapist will be with you at your appointment time.

 

Voices
Please use a "Library Whisper" while in the building as other clients are enjoying their massage.

 

Appointments & Cancellation


Appointments are required. 

 

We understand that you may need to cancel or reschedule an appointment, to do so we require a minimum 24 hours notice for individual appointments.

 

For couples (not in the same room) and four handed massages, you will need to provide your credit card information and prepay 50% of the service to hold your reservation since appointments are on a first come first serve basis and it requires two therapists.

 

KK's Massage reserves the right to charge for missed appointments, late cancellations/reschedules will be subject to a fee equal to the full service or package price. "No shows" will be charged full price. Gift Certificates or vouchers will be considered forfeited if the appointment is missed or cancellation policy is not abided.

 

Personal Possessions
Regretfully, we cannot assume responsibility for personal belongings lost, left behind, or damaged. We suggest leaving your jewelry and other valuables at home so that you may have a more relaxing experience.

 

Gift Certificates
Gift Certificates are a wonderful way to give the gift of relaxation and renewal. You may purchase Gift Certificates online or at the studio. 

 

Non-smoking

KK's prides itself on our stylish ambiance, healing atmosphere, and our clean non-toxic environment. Smoking is not permitted in the studio or outside near the building. Thank you for your consideration.

 

Cell Phones
Please turn cell phones off or to vibrate mode while enjoying your massage.

 

Suggestions and Recommendations
We are sure you will be happy with everything we have created here for you. If there is anything that you feel we can improve upon, feel free to let us know, by emailing us or let us know during your visit.

 

Referral Program
We thank you for your patronage and referrals! Please let your relatives, friends and coworkers know about us! Inquire about our exciting referral programs! Make sure you’re in our database, and on our current mailing and e-mailing list.

 

Please notify us if you have changed your phone number, address or e-mail address. Your privacy is important to us and we will only use your e-mail address to provide you with information on specials and events at the studio.

 

Disclaimer  
KK's Massage reserves the right to adjust service and retail prices at their discretion. All documented service and retail prices featured on this website and on brochures are subject to change without notice. KK's is not responsible for pricing discrepancies or typographical errors. KK's makes no medical claims, services descriptions are for educational purposes. If you are suffering from an illness, see your physician.  KK's Massage is operating under KK's Massage Realty, LLC



 

 

KK's MASSAGE

45 Samoset Street

Plymouth, MA 02360

508-591-0730

Join Our Email List
Chronic Pain Relief and Therapeutic Sleep!
Print Print | Sitemap
© KKS Massage